Privacy Policy

1. Data we collect

• Contact data: name, mobile number, and email address when provided.
• Request data: the type of claim, its value band, the place of work or company name, and a brief summary provided by the applicant.
• Technical data: general, non-identifying usage data such as device type and pages visited, used to improve the website and measure advertising-campaign performance.

We do not request any confidential documents or information through the website or the advertising forms. Documents are sent, when needed, through the Company's official channels after contact with the applicant.

2. Sources of data

• The application form on the Company's website.
• The lead forms in advertisements on Meta platforms (Facebook and Instagram), where the user voluntarily submits their data within the platform for it to reach the Company.
• Direct contact by email or phone.

3. Purposes of processing

We use the data solely in order to:

• Study the initial request and assess whether the service or initiative terms apply to it.
• Contact the applicant regarding their request.
• Meet the statutory and professional obligations incumbent on the Company.
• Improve the website and measure campaign effectiveness in aggregate, without revealing the identity of individuals.

4. Legal basis

We process data based on the data subject's consent when submitting the request, or to take steps they request before contracting, or to fulfil a statutory obligation.

5. Data sharing

• We do not sell or rent personal data to any party.
• We do not share applicants' data with advertising platforms or analytics tools.
• We may share data with technical service providers acting on our behalf, such as hosting and email, under contractual obligations of confidentiality and protection.
• We may disclose data if a competent authority so requests in accordance with the applicable laws.

6. Professional confidentiality

Information provided about claims and disputes is subject to the duty of professional confidentiality imposed by law on lawyers, and is accessed only by the Company's specialists.

7. Retention period

We retain the data of requests that were not accepted for a period not exceeding twelve months from the date of their submission, after which it is securely destroyed. For requests that result in a contract, their data is kept for the duration of the contractual relationship and for as long as the regulations require thereafter.

8. Data protection

We apply appropriate technical and organizational measures to protect data from unauthorized access, loss or alteration.

9. Your rights

Under the Personal Data Protection Law, the data subject has the right to:

• Be informed of how their data is collected and processed.
• Access their data and obtain a copy of it.
• Request the correction or updating of their data.
• Request the destruction of their data when it is no longer needed.
• Withdraw their consent at any time, without affecting the lawfulness of processing carried out before the withdrawal.

To exercise any of these rights, contact us at: info@pactarc.com

10. Cookies

The website may use cookies and measurement tools for general operational and analytical purposes. You can control or disable them from your browser settings.

11. Changes

We may update this policy from time to time, and any update is published on this page along with the last-updated date.

12. Contact

PACT ARC Law Firm & Legal Consultations Riyadh, Kingdom of Saudi Arabia Email: info@pactarc.com